PRIVACY POLICY

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PERSONAL DATA PROCESSING AND PRIVACY

Love Therapy Srl guarantees you the maximum confidentiality of the personal information you provide during the registration process. When you place an order, we need to know your name, email address, shipping address, and billing information. This information is necessary so we can process your order and keep you up to date on its progress. 

Please know that you can exercise the rights provided in the Italian privacy law (D.Lgs. 196/2003) at any time and without any charge. These include reviewing, editing, or deleting your personal information, or denying authorization to use it for sales and marketing purposes. You can do this by sending us an email via the CONTACTS page of the Love Therapy website (www.lovetherapy.it)

Privacy Protection Policy ex Art. 13 D. Lgs. 196/2003.

 

Responsible for the data The owner of the data collected through this site is Love Therapy srl, with registered offices in Viale Vittorio Veneto 6 - 20124 Milan - Italy, P.IVA and C.F. 05641540967, R.E.A. MI - 1836458, e - mail address info@lovetherapy.it (hereinafter: "Love Therapy"). Love Therapy autonomously decides on the purposes and methods of treatment and on the security procedures to be applied to ensure confidentiality, integrity and data availability.

 

Optional or mandatory nature of the data transfer

The transfer of your personal information to Love Therapy, which are requested at different stages, is necessary for the pursuit of the following purposes. Any refusal to disclose to Love Therapy some of your compulsory data as compulsory makes it impossible to pursue the primary purpose of the specific collection: such refusal might for example imply the impossibility of executing the purchase agreement.

 

Responsible for the data

At the present time, some of the managers who treat your data are as follows:

1. DHL or BRT freight forwarders who deal with the processing of the data necessary to carry out the shipments, delivery and return of the products purchased on our site;

2. Love Therapy for the treatment of data regarding the management and maintenance services of www.lovetherapy.it

The up-to-date list of all Treatment Officers is available at the site of Love Therapy.

 

Your rights

According to art. 7 of D.Lgs 196/2003 you always have the right to obtain from Love Therapy the confirmation of the treatment or not of personal data that concern you. You also have the right to obtain information about the origin of your personal data; the purpose and manner of processing your personal data; the logic applied in the case of processing carried out with the aid of electronic instruments; the identification details of the holder and those responsible for the treatment; the indication of the subjects or categories of subjects to whom the personal data may be disclosed or who may become aware of them, for example, of those responsible for the treatment. All this information is contained in this Privacy Policy.

 

In addition, you always have the right to get from Love Therapy:

a) updating, rectifying, integrating your personal data;

b) cancellation, transformation into anonymous form or the blocking of your personal data processed in violation of the law, including those that are not required to be kept in relation to the purposes for which the data was collected or subsequently processed;

c) the confirmation that the operations referred to in points (a) and (b) have been made known, including their content, to those to whom the data have been communicated or disseminated, except where such fulfillment is reveals impossible or involves the use of means manifestly disproportionate to the protected right.

You can freely and at any time exercise your rights, with a written request to Love Therapy srl - at the postal address of your registered office.

 

How and why we treat your personal information

Personal data processing is carried out mainly by electronic modalities by Love Therapy and other subjects that are appropriately selected as far as reliability and competence are concerned, carry out instrumental operations to pursue purposes strictly related to the use of the website, its services and to purchase products via the website.

In general, the data is processed for the provision of the following services by accessing our website:

1. Registration or adherence to the services offered by the world of Love Therapy;

2. Shipping of orders and related activities;

3. Payment management, including anti-fraud checks in case of payment by credit/debit card (in this case, the data released during the purchase process will be sent to the person in charge of the anti-fraud control);

4. management of your requests: technical, commercial, state of progress of your orders, and information requests in the broadest sense.

 

Your data will be disclosed to third parties only with your express consent, unless the communication is mandatory by law or is required for purposes foreseen by law for the pursuit of which no consent is required of the party concerned; in such cases, the data may be made available to third parties who will deal with them autonomously and solely for the aforementioned purposes (for example, in the case of a request made by the police forces or the judiciary or other competent bodies or to enforce obligations from the contract with you concluded, as is the case for communication for payments of purchased products).

 

There are, moreover, treatments for which the rule provides for the exclusion of consent: for example, we would like to inform you that Love Therapy may treat your personal information without obtaining your consent when it is necessary to comply with a legal obligation or when is necessary to enforce your contractual obligations towards you.

 

Finally, we inform you that your personal data will not be transferred abroad to countries other than those belonging to the European Union, which do not ensure adequate levels of protection for the right people. If this is necessary to provide you with services or to conclude a contract with Love Therapy to purchase the products, we ensure that the transfer of your personal data to non-EU countries and which do not provide an adequate level protection will be performed only after the conclusion of Love Therapy and those specific contract subjects in accordance with applicable law and regulations.

 

Security procedures

We adopt appropriate security measures to minimize the risk of destruction or loss - even accidental - of data, unauthorized access or unauthorized processing or non-compliance with the purposes set out in our Privacy Policy.

However, Love Therapy can not guarantee to its users that the measures taken to protect the site and to transmit data and site information limit or exclude any risk of unauthorized access or data dispersion by peripheral devices. 

We advise you to ensure that your computer is equipped with adequate software for data transmission, both incoming and outgoing (as updated antivirus systems), and that your Internet service provider has taken appropriate measures to the security of data transmission over the network (such as firewalls and anti-spam filters).

 

Applicable law

This Privacy Policy is governed by Italian law and in particular the Personal Data Protection Code (Leg. Reg. of June 30th, 2003, 196) governing the processing of personal data - also held abroad - by anyone resident or is based in Italy.

 

Last Updated on October 1, 2017